I was selling my home and moving out of state. Cathy went far beyond the call of duty working with contractors and checking on my house during the many trips I had to make out of town prior to closing. She was particularly helpful in handling the negotiation process with the extremely difficult, inconsiderate and rude realtor representing the buyer. Despite some tense times there was never any doubt that she had my best interests in mind.
- Lynn Gordon, Homestead, Virginia Beach, VA

My experience with Laurie was absolutely outstanding. If I could give her any more stars I would. Every need, concern, or just problem that me and my wife were unfamiliar with being first time home owners; Laurie took care of us. She is meticulous and extremely detailed in her work. To anyone looking to buy a home in the Hampton roads area, I strongly suggest you give Laurie a call. A true professional in her field!

Local knowledge: 5 Stars
Process expertise: 5 Stars
Responsiveness: 5 Stars
Negotiation skills: 5 Stars

- Mitch Brinkman ~ Bought a single family home in 08/14/2019
Cathy contributed not only her business expertise but also enormous personal support. She was committed to the sale of our home and gave us an honest appraisal of the market and its demands.
- John & Theresa Neibarger, Courthouse Estates, Virginia Beach, VA

Laurie was excellent with us. Upon obtaining our listing, she immediately got to work establishing our listing on all of the appropriate internet sites to get the maximum exposure. She kept us informed during the entire process, giving us weekly updates as well as contacting us whenever she had a showing for our house. She help us with setting a fair price for our house and was excellent during the negotiating process. Once we got a serious buyer, she went to work with all of the paperwork and setup all of the appropriate inspections. At the closing she helped explain the HUD documents. I can't think of a better real estate agent to have sell my house than Laurie. Her work ethic and professionalism is top notch. I would not hesitate in recommending Laurie to another seller, and I already have recommended her to several of my friends. Because of Laurie, we were able to sell our house in record time and get a very favorable price in the current market.

Local knowledge:  5 Stars
Process expertise:  5 Stars
Responsiveness:  5 Stars
Negotiation skills:  5 Stars

- Pete Cyr ~ Sold a Single Family home in 2010 in Princess Anne, Virginia Beach, VA. 03/08/2011
Cathy made the home buying experience for our first investment property as easy as it could be!  This is third real estate transaction she has handled for us and we ranked her all 10's in the client survey.  Neighborhoods served:  Brigadoon, Indian River Plantation, Timberlake.
- Lauran & Robert Strait, Virginia Beach, VA

I have absolutely nothing but good things to say about Laurie. My Wife and I have used other Realtors before in the purchase of our other home, but let me tell you that no one will hold a candle to Mrs. Phillips. She went far beyond the regular duties of a Realtor to make sure we always had everything we needed through the tedious process of buying a new home. There was never a time we couldn't contact her and get a quick response. She never treated us like a client, but like a member of her own family. She really cares about her clients and always puts their needs ahead of hers. You will not be displeased in allowing Laurie Phillips to Sell, Rent, or Help You Purchase a Home!!

Local knowledge: 5 Stars
Process expertise: 5 Stars
Responsiveness: 5 Stars
Negotiation skills: 5 Stars

- RYAN DANIEL DANAHER ~ Bought a Single Family home in 2013 in Salem, Virginia Beach, VA. 11/18/2013
Estate home sales are notorious for leaving money on the table as heirs seek to cash out quickly and potential buyers work to get a steal of a price. In selling my father’s home, I faced this reality and the added challenge of putting my father’s home on the market while living four hours away with a busy job, which limited my opportunity to get to Virginia Beach. I had heard from family and friends who had sold homes over the years many stories of over promises, missed expectations and just bungled attempts to sell their homes, and so I wasn’t looking forward to the task. With this challenge in mind, I contacted Cathy Mayo Kahn, a real estate agent and old friend whom I had not seen in over thirty years, for some guidance. Even though I knew Cathy from high school years, she took nothing for granted and approached our relationship very professionally. Before I signed with her, she had overviewed her experience as an agent in assessing the value of a home, identifying the best way to extract value from it and formulating a thorough, proposed marketing plan (while also being sensitive to the fact that it was my late father’s home). Cathy started with a careful assessment of the market and comparable houses in the surrounding neighborhoods to provide me with a realistic basis for the house’s likely sales price. I appreciated this quite a bit since I was not that familiar with home sales in the area and wanted to avoid unrealistic expectations of what the house was worth, especially if I was to invest in some upgrades, as Cathy had advised. A key aspect of Cathy’s proposal was to encourage select updates to the home that would both increase its sale value and reduce its time on the market. As I was to later find out, her plan met both needs extremely well. Of course, I was not in town to manage these upgrades, but Cathy had a plan for this. She used her extensive contacts in the real estate community to identify the right individual to help upgrade and stage the house. In addition, Cathy managed other contractors and service providers on a number of additional improvements and corrections. I didn’t realize that one could count on a real estate agent for such service—and I expect that, in many cases, one cannot. But Cathy regularly advised me that this was her job and expertise. And she brought to these efforts a wide circle of contacts to handle the many assorted needs—home inspectors, termite inspectors, French drain installers, fence builders, to name a few. What’s more, Cathy regularly demonstrated that I was the customer and no service provider was going to get preferential treatment. Were I to take these steps from my home in northern Virginia, it would have easily extended the timeline and put the house’s sale in jeopardy in missing the peak selling season. As we approached Cathy’s deadline to put the house on the market, Cathy quickly addressed a number of last-minute items that helped to place the house in the best light. And as the house went onto the market, Cathy began to put into place her multi-pronged marketing strategy to garner attention in so many different channels than I knew existed—including a strong social media plan which would best appeal to likely home buyers in the price range. Unfortunately for Cathy’s sweeping marketing plan, we began receiving good offers right away, which negated the need for much additional marketing. Still, she insisted on launching additional marketing to increase exposure while I considered the various offers. We received the final offer that I was to accept within two weeks of the house’s listing. This compared with an average listing time in the neighborhood of six months. So, while I was elated with how quickly the house sold, I felt a tinge of guilt that Cathy hadn’t been able to completely display her marketing talents. But it was comforting that she had them in reserve if needed. The house’s final selling price was about 150% over what I initially was offered for the home before making the updates and, factoring in the investment in the updates, was still over 100% of the pre-update offers. And, by the way, this sales price matched within two percent of Cathy’s original appraisal. Also, as mentioned, the time between my engaging Cathy and the home’s final sale was several months less than the average time on market for nearby houses—including the time spent on upgrades. All in all, I would say Cathy exceeded by a large measure my anticipated experience in selling the house—I made many fewer trips to Virginia Beach and needed to address fewer issues from afar, and the house sold much more quickly and at a much higher price than had I attempted to sell it myself or, I suspect, had used another agent. In the end, I believe we offered a nicely updated home to the new buyers at a reasonable market price while significantly increasing the value that my family received for the house and in likely lesser time than it would have taken had we attempted to sell it “as is”.   Neiborhood served:  Level Green, Virginia Beach, VA.
- Jason Lunday, Reston, Virginia

Used Laurie to purchase our new home in Va Beach 2017. She was great and I would recommend anyone looking for a positive experience to buy a home to use her. She is extremely knowledgeable about the area and most importantly not pushy about making a sale. She went up and beyond to check lot lines with the city for us and was always available when I called--not a team member. Buying a home is a stressful experience but using Laurie made it easy and exciting. She is a great realtor--you won't be disappointed!

Local knowledge:  5 Stars
Process expertise:  5 Stars
Responsiveness:  5 Stars
Negotiation skills:  5 Stars

- User08898424 ~ Showed home in 2017 in Princess Anne, Virginia Beach, VA 23456
Although Cathy is my sister, she went way above what a realtor would do. Before we even began, she had all the marketing research completed and presented it to me in a very professional manner. She was able to answer any question I had about what I may face in today's current market situation so I was able to anticipate what I was expected to do. I thought my house was beautifully staged but not until she came in and totally transformed it. She has an eye for color and design. Her knowledge and experience with the local market priced my home just right so that it sold in 10 days. My existing roof became a problem during the inspection stage. Cathy went down to the City to speak with the inspector and set up all of my repairs. Due to my workload, I was not able to take off work so Cathy sat at my house while the Contractors were making repairs to ensure they were done correctly. She made a very stressful situation so much easier on me - she has done this for all of her clients. I highly recommend her not only for her extensive knowledge and experience but also for her heart - she really cares for her clients well being and success. Thank you Cathy!
- Suzanne Spence, Southall Townhomes, Virginia Beach
Cathy is simply amazing! She takes the real estate business seriously and have perfected it to an art form. After interviewing REALTORS from several premier companies, Cathy and her partner stood above them all. They came well prepared and knew the market extremely well. We listed a Woodards Mill home for sale with them and in one week it sold, and with a very solid offer. If we ever return to the area, Cathy will absolutely be our first call.
- Col. Victor & Sherry Janushowsky, Woodards Mill, Chesapeake, VA
Cathy has a real feel for real estate!  She gave me staging advice on how to get my investment property ready to sell and added some final touches to make it appealing to a buyer.  She always kept me informed throughout the process.  This is the second home she's marketed and sold for me, I highly recommend her.
- John Teneyck, Birdneck Lake & The Pointe Townhomes, Virginia Beach, VA

Laurie is top notch professional who found me a great house. She can work the numbers quickly for you and has a vast knowledge of the local Tidewater area. I highly recommend her as your agent - she will not let you down.

Local knowledge:  5 Stars
Process expertise:  5 Stars
Responsiveness:  5 Stars
Negotiation skills:  5 Stars

- Suzanne Spence ~ Bought a Single Family home in 2014 in Kempsville, Virginia Beach, VA. 07/12/2016

Laurie’s attention to detail, fierce contract negotiation and years of experience dealing with both buyers and sellers gave us so many advantages both in the sale and purchase of our homes. I highly recommend Laurie to anyone looking for an agent who will work hard and look out for your interest at every stage of the process.

Local knowledge:  5 Stars
Process expertise:  5 Stars
Responsiveness:  5 Stars
Negotiation skills:  5 Stars

- Christy Wood ~ 2016 in Princess Anne, Virginia Beach, VA